Contact Us

Order Inquiries

If you have a question about any aspect of your order or our website, our customer care representatives are available to help you 24 hours a day, seven days a week.

Email customercare.usa@net-a-porter.com
Call 1 800 481 1064

Calls from outside the USA will be charged at international rates.

For corporate gift orders, please email specialorders.usa@net-a-porter.com

Product Advice

Would you like more information on the products featured on our website? Some styling advice? Help choosing the perfect gift? Our Fashion Advisors try on every item we sell and can answer all your questions.

Email fashionadvisor.usa@net-a-porter.com
Call 1 800 4719 303 from 9am – 5.30pm EST, seven days a week

Other Inquiries

Press and media

press@net-a-porter.com

Suppliers and designers

designers@net-a-porter.com

Potential contributors – photographers, fashion journalists or editors:

editors@net-a-porter.com

If you are interested in working at NET-A-PORTER.COM or carrying out an internship with us, click here to visit our careers section which will give you information on what vacancies exist and how to apply.

Fashion